We work hard in order to create meaningful and beautiful applications while improving their usability. We use UX Methods to achieve excellent results on our Design process.
The UX process ensures an efficient and tested final product. We start by doing user research in depth and translating it into comprehensive information architecture and interaction design.
We don’t just make it beautiful for the eye, we understand the business goals and make sure every agent has his expectations met. This is how we pursue long term quality for our clients.
BeHappy defined, designed and developed an inclusive system for documentary and content management specifically focused in large-scale organizations such as foundations and NGOs.
Our goal is to make all their production (administrative, proof and history) accessible in a usable way regarding its intrinsic and timeless value. Other functionalities were added from user’s requests such as “by-year search”, “send to email” or “on-the-go conversion to epub”. Content audit, digitalization and curation were also part of the main task as well as information architecture. Personas, scenarios, storyboards were refined in different design sprints before the first version was published.
We decided to rebuild completely our efficient customer’s area MY. Applying material design concepts and harvesting all the insights from customers, managers and administrators involved from surveys, card sorting, data-analytics and user flows.
In just 6 weeks we got from a first sketch to a polished desktop, tablet and mobile interface.
Big firms have procedures deeply assumed and employees probably will not participate easily in a process of change. We were asked to design a digital service that could handle this change process and engaging the users effectively.
User research showed that motivation is a game-changer in these environments so, we used our experience with gamification techniques to provide something to relate each employee directly with the change process. Project name “NOOA” ended being a successful avatar to make the necessary changes and engagement easier then ever before.
Finnish and International Winner of the Innovation Award 2017.